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Cray Client Information Systems

Measuring progress and evaluating results are vital to the success of performance programs. Cray's Client Information Division was created to provide the expertise and technology to assist our clients in gathering this information accurately, and efficiently.

At Cray, we measure results on two levels. At the participant level, we can measure individual progress toward objectives, whether that consists of attitude change, acquired knowledge, or specific sales and objectives activities. We then provide participants with frequent feedback on their progress to keep your objectives in sight and focus.

At the corporate level, we measure and evaluate the overall results of the program in meeting corporate goals. That measurement encompasses specific objectives company wide, as well as via area breakdowns.



The variety of data processing and administrative systems available to provide this information include:

Progress Reports
Stack Rankings
Data Collection
Electronic Data Transfer
Detail and Summary Reporting
Geographic or Divisional Comparisons
Individual Product Comparisons



Cray's Internet development team assists our clients in creating internet/intranet information solutions. In such an extremely dynamic field, Cray provides a programming team whose entire focus is on "working the web". This includes areas from electronic commerce to data base search and retrieval, sales entry to sales analysis, inventory control to work in progress. Cray's staff has expertise in most server technologies including Microsoft, Netscape, IBM, and Oracle.



Today's consumers are less brand loyal, more demanding and better educated. Sales success depends on being able to match the appropriate audience to the right products and services. Cray's Client Information Systems helps businesses understand their most profitable prospects and customers, and supplies the data to maximize those relationships.

Cray helps our clients organize and analyze customer files, identify appropriate strategies and solutions for a specific audience, increase sales opportunities and market penetration, and create a point-of-difference with consumers. Cray then works with our clients to create and operate the appropriate campaigns, such as direct mail.


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Providing Real-Time Solutions!

Information must be available, up to date, and accurate. PERFORMAX excels at fullfilling these requirements.

If your participants can't access information when they need it, it's too late. PERFORMAX gives your audience the ability to access the information they need, 24 hours a day, seven days a week. And this information is available in the formats and charting styles that deliver results.

In many performance programs, participants are required to report information. Salespeople must report sales, associates are asked to submit improvement concepts, etc.. This often requires paper forms and faxing, data entry and critical time spent handling this paperwork.

The process often results in accuracy issues. Forms are inadvertently filled out incorrectly and data entry personnel make errors.

PERFORMAX solves these issues by supplying on-line entry with error checking, virtually eliminating errors. And the process is so easy for your participants, you get your vital data much faster.

PERFORMAX will provide significant benefits for your company. To discover just how it will help you, contact Cray today!