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Cray
Learning Systems
Information
is a vital ingredient in increasing performance, but the receipt
of information doesn't automatically result in acquired knowledge.
To ensure your message is understood by your target audience, and
to facilitate its use on a day-to-day basis, effective training
is required. Cray's Learning Systems Division was established to
create these solutions for our clients.
Learning Systems approaches a knowledge or skills
related performance problem on the basis of a simple formula:
 The
goal of Learning Systems therefore, is to change performance within
the client organization by increasing the capabilities of its individual
members. To achieve this objective, Learning Systems develops different
types of training materials and teaching strategy for our client
organizations. In addition, Learning Systems also designs a means
of ensuring that newly acquired skills be applied on the job, as
well as the methodolgy for measuring effectiveness of the training
activities.
Cray develops training programs for a host of industries, ranging
from telecommunications to pharmaceuticals, from business systems
to automotive, from food processing to software. Learning Systems
training programs address client needs in areas such as:
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New
Product Introduction - Learning Systems creates programs
that communicate the required product knowledge to members of
the target audience in a manner that is practical and applicable. |
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Quality
Service - We develop custom materials that provide
organizational development and customer service skills training,
to improve Customer Satisfaction Index (CSI) ratings. |
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Sales
Productivity - Cray develops programs that provide
training in the areas of sales managment and selling skills. |
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Sales
Force Professionalism - Learning Systems produces
programs designed to improve the customer relations and strategic
selling skills of your salesforce. |
Because the programs created by Learning Systems are
all custom designed by industry specialists to meet the specific
needs of our client organizations, programs are produced to address
performance issues other than just those described above.
Learning Systems solutions are delivered through a variety of approaches
including training manuals, computer assisted training, multimedia,
seminars, meetings, workshops and of course via PERFORMAX™.
Effective training requires successful training techniques. Cray is
committed to delivering on target results. In order to guarantee the
desired training objectives, it is important to measure the results
of the training programs. To do that, we utilize two basic techniques:
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Certification
- A comprehensive certification program accomplishes three objectives.
First, pre and post testing confirms the actual knowledge gained
through the training approach by the participants. These results
determine the validity of the training process and supply information
vital to improving the process. Second, participants are more
likely to put in the required effort if they are aware that
they will be tested. Third, testing identifies those participants
who require additional training in order to reach the required
level of competence. |
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Research
- Utilizing a number of research techniques including surveys
and procedures such as mystery shopping, research will determine
whether the knowledge gained through the training process, is
actually put into action on a day to day basis by the graduates.
Again, this data will help determine any changes to the initial
training or follow-up procedures. |
Cray Meeting Services was developed to work with Learning Systems
to manage and operate seminars in conjunction with training, and
to meet the requirements of our clients who have need of professional
meeting planning services.
Successful planning of a meeting incorporates the resources of
many areas - travel planners, audio visual professionals, graphic
designers, copywriters, and promotional product experts. Effective
use of these people involves the establishment of common objectives,
an understanding of your company's image, product, distribution,
and employee profiles.
As part of a full service company, we are able to provide all elements
of your meeting and can offer you any or all of the following:
Communicate |
Report |
Reward |
Recognize |
Survey |
Technology |
Home
(C)1998
Cray Performance Corporation
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Delivering
21st Century Training Today!
 Optimize
results and minimize costs by integrating your company's training
into PERFORMAX™.
No longer be faced with the high cost of pinting, revising, and
distributing training course materials.
PERFORMAX™
gets these materials into their hands automatically. PERFORMAX™
Computer Assisted Training delivers all the interactive benefits of
CD-ROM based training, without the need for expensive updates or the
respective high cost of media replication.
 Now,
certification testing becomes a real time activity. Testing results
are immediately available to both the participant and training administrator.
And since testing is integrated into the
PERFORMAX™
training module, participants can immediately review those subjects
with which they had difficulty. PERFORMAX™
automates the administration of your meetings and seminars. With all
registration handled automatically on line, it eliminates the need
for time consuming faxing, phone calls, and confirmations. It even
keeps track of rooming requirements and handles waiting list administration
when appropriate.
As always, contact Cray for more information on
PERFORMAX™
and access to our special on-line demonstration.
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